REFUND AND RETURN POLICY

At AIMWAY INDUSTRY, customer satisfaction is our top priority. We understand that sometimes returns are necessary, so we offer a straightforward 28-day return period to ensure a smooth process. Items can be returned within 28 days, provided they are unused, in original packaging, and in resalable condition. Returns that do not meet these standards may not be eligible for a refund.

RETURN AUTHORIZATION PROCESS

 

At AIMWAY INDUSTRY, customer satisfaction is our top priority. We understand that sometimes returns are necessary, so we offer a straightforward 28-day return period to ensure a smooth process. Items can be returned within 28 days, provided they are unused, in original packaging, and in resalable condition. Returns that do not meet these standards may not be eligible for a refund.

REFUND AND RETURN POLICY

 

To help streamline returns, please contact our team for authorization before sending items back. To initiate a return, reach out to us by emailing sales@aimwayindustry.com or by calling +92 330 4400800. This helps us to process your return efficiently and avoid delays.

REFUNDS AND EXCHANGES

 

Once we receive your return and confirm that it meets our guidelines, we will process your refund or exchange. This process can take up to 30 days from the date we receive your returned item. Please note that postage costs for returning items are the customer’s responsibility in cases where an item was ordered incorrectly or the return is not due to an error on our part.

SHIPPING ADDRESS FOR RETURNS

 

Please send all authorized returns to:

AIMWAY INDUSTRY
Rangpura Sialkot 51310, Punjab Pakistan